Interesting blog by +Isaac Sacolick which covers what data management IT practices and services are essential to establishing or scaling a big data analytics program.
I agree with the point covering Provide Data Warehouse and ETL Services - most organisations are slow and cumbersome and to load data quickly and easily based on a support type ticket would not be a simple matter - to map and merge it in such a way that it was integrated with the existing data requires the kind of skill that is often sadly lacking in organisations.
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