Small banks and credit unions say slow responses and outdated products from the establishment tech vendor can become a drag on their innovation efforts.
I partially agree with him - yes large organisations move slow (particularly when you are a small customer and therefore your business is not a big loss to them if you move on) but small ones are less stable and sometimes that can be an unacceptable risk to the business (particularly in the financial sector where you just cannot afford an issue). So do really careful risk management and have SLAs to protect yourself.
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