Monday 21 October 2019

Logs were our lifeblood. Now they're our liability by/via Normcore Tech

What happens when we collect too much data?

It's not like the old days - we need to mask certain data, even delete some data due to GDPR, but logs can be a great source of information too. I've worked on loading telephone call logs so you can see the number of phone calls a salesrep has made, how long they lasted, and who they were too. All useful data. Yes you need to archive them, make changes to them, but they can be great sources of information.

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