Overview
Title: How Flextronics Uses Data Visualization and Analytics to Improve Customer Satisfaction
Date: Tuesday, December 15, 2015
Time: 09:00 AM Pacific Standard Time
Duration: 1 hour
Summary
How Flextronics Uses Data Visualization and Analytics to Improve Customer Satisfaction
Flexibility in adapting to changing global markets and customer needs is necessary to stay competitive, and the Flextronics analytics team is tasked with making sure the Flex management team has accurate and up-to-date analytics to optimize performance, efficiency, and customer service.
In our latest DSC webinar series, Joel Woods from Flextronics’ Global Services and Solutions will share success stories around analytics on repairs and refurbishment of customer products utilizing analytics and data visualization from Tableau and Alteryx.
You will learn how to:
- Use data analytics to improve cost savings
- Resolve common data challenges such as blending disparate data sources
- Deliver automated and on-demand reporting to clients
- Provide visualizations that surface the analytics that matter to both internal teams and customers
About Flextronics:
Flextronics is an industry leading end-to-end supply chain solutions company with $26 billion in sales, generated from helping customers design, build, ship, and service their products through an unparalleled network of facilities in approximately 30 countries and across four continents.
Speakers:
Ross Perez, Sr Product Manager - Tableau
Joel Woods, Advanced Analytics Lead - Flex Inc.
Maimoona Block, Alliance Manager - Alteryx
Hosted by: Bill Vorhies, Editorial Director - Data Science Central
Register here
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