The article can be read here.
I'm pleased to see that they think that there will be more on Operational BI. Doing some focussed BI on low level data on a mirror of a production system can give some major wins particularly on the custome experience side of things. If that can be mixed with the use of text or unstructured content I can see the possibility of some big wins.
It's sad that they still see failed BI projects being a challenge. We need to learn to work out clear business requirements for any BI project, find the right technology to support that requirement. Then implement it as a clear partnership between business and IT staff - after all there is an increasingly larger group of people that sit in the middle of those groups as time goes on.
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