Adoption of Self-service Analytics Tools Remains Stagnant via @infomgmt

Despite general agreement that self-service analytics tools are important to the organization, adoption of these tools remains stagnant.

Article with some statistics to prove their point from Information Management.  Part of me is surprised - often business users get frustrated so I would anticipate they would embrace the chance to have some freedom and choice, and part of me is not - they probably lack some necessary skills and knowledge to make use of it.