The market is moving away from traditional BI processes involving complex spreadsheets toward agile BI systems that offer a deeper understanding of correlations in data.
I definitely agree with him - these days a spreadsheet is just not good enough. The business wants/needs/demands graphs, dashboards, data across systems joined together, the ability to change the report themselves to drill down. BI is moving towards self service and whilst it is fine for you to give a good starting point and all the necessary data, today's user is more sophisticated and needs to be able to behave more like a hybrid between a data analyst and a business user.
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